Not every printer can do everything, and we would rather say so up front. PrinterVision supports label printers at three levels: full management for Zebra, management for Honeywell and SATO, and monitoring for every other make.
Summary of the matrix below.
Link-OS 5.0 and later connect directly to PrinterVision over Zebra WebLink: no agent, no server on site.
Through the collector on site, in each make's own language: Honeywell over SNMP and HCD, SATO over its interface commands.
Toshiba TEC, TSC, Brother, Epson, cab, Godex, Citizen, Printronix, Bixolon, Avery Dennison and other network printers, over SNMP through the collector.
✓ means PrinterVision does it for that make; – means it does not. Notes below the table.
| Capability | Zebra Link-OS on WebLink | Honeywell | SATO | Other makes (SNMP) |
|---|---|---|---|---|
| Status & alerts | ✓ live | ✓ | ✓ | ✓ |
| Supplies | – not yet ¹ | Where reported | Where reported | Where reported |
| Counters | ✓ | ✓ | ✓ | ✓ |
| Settings | ✓ | ✓ | ✓ | – |
| Common settings | ✓ | ✓ | ✓ | – |
| Files & formats | ✓ | ✓ | ✓ | Send only |
| Firmware rollouts | ✓ | ✓ | ✓ except EP18 ² | – |
| Profiles & provisioning | ✓ | ✓ | – ³ | – |
| Certificates | ✓ | – | – | – |
| Wi-Fi & network | ✓ | – | – | – |
| Restart | ✓ | ✓ | ✓ | ✓ |
| Connection | WebLink, direct | Collector: SNMP + HCD | Collector: interface commands | Collector: SNMP |
¹ Zebra printers on WebLink do not report supply levels to PrinterVision yet. ² SATO EP18 models cannot install firmware over the network. ³ Profiles apply to Zebra and Honeywell; SATO settings and files are sent directly. Zebra printers that are not on WebLink can be polled by the collector over SNMP and SGD.
Link-OS printers keep a secure connection open to PrinterVision, with mutual TLS. No agent on the printer, no server on site.
A small Windows or Linux service per site or VLAN, enrolled with a one-time code. Outbound HTTPS only.
Every printer lands in the same list and dashboard, whatever level of support its make has.
Zebra Link-OS printers (5.0 and later) with full management over WebLink; Honeywell (including Intermec and Datamax-O'Neil) and SATO with management through the on-site collector; and other network printers such as Toshiba TEC, TSC, Brother, Epson, cab, Godex, Citizen, Printronix, Bixolon and Avery Dennison with monitoring over SNMP.
No. Settings, common settings and firmware are for Zebra, Honeywell and SATO. Other makes are monitored: status, alerts, supplies and counters, plus sending files to the print port and a restart.
Zebra printers on WebLink do not report supply levels to PrinterVision yet. Their status, alerts, settings, files, firmware and certificates are all managed over WebLink.
Not for Zebra Link-OS printers on WebLink. For every other make you install the collector: a small service on one Windows or Linux machine per site or VLAN, which only makes outbound HTTPS connections.